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The city has stopped being transferred

Greetings to all. About a week ago, something happened and they stopped getting into the ov city, and in the corresponding fields for generating ttn - the city and branch, although everything is as it was on the ferry, and all the information is transferred to the ov, except for the city, the city is truncated, it starts with a comma and that's it according to the text ", Branch No. 357 (up to 5 kg): Voskresenska St., 18"
Original question is available on version: ua

Answers:

Good day, last week one night the NP API was not working, so there was no full directory of cities and departments in the box. Go to the NP settings and refresh the city directory with the button, after 2 hours check the required function on a new order.
23.09.2024, 11:40
Original comment available on version: ru

Thank you, yes, but there were not only night orders. However, everything went back to normal without updating the directory. Why did they write here - because they contacted the promotion, there they answered that everything is ok with them, they are transferring the cities via api, they thought the problem was in ov.
23.09.2024, 13:45
Original comment available on version: ua


Gorobets Maxim wrote:
Tim no less, everything returned to normal without updating the driver.

It updates automatically once a day, so the next day everything returned to normal.
23.09.2024, 14:28
Original comment available on version: ru

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