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A bug, when creating a TTN, the customer's phone number, which has nothing to do with the order, is pulled

Good afternoon, we cannot create a TTN of Nova Poshta, because the phone number of another client is pulled up during creation

Process: https://owwa.crm-onebox.com/631744/

Creation of invoice: https://owwa.crm-onebox.com/631744/invoice/

Please help, yesterday we also caught the same thing, we had to create through the NP office

I am adding screenshots
Original question is available on version: ua

Answers:

you need to remove the space in your name
31.01.2024, 11:17
Original comment available on version: ru

Андрій
CEO, owwa.com.ua
Thanks, it helped!
31.01.2024, 11:29
Original comment available on version: ua

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