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Cities stopped pulling up when creating TTN

Hello. Now Novaya Pochta near the city name also conveys the area in the name (in orders received from Prom.ua), here is an example https://prnt.sc/Mi_59Xfo6sWZ (it used to be just Kiev, now Kiev (Kiev region). And now when creating The TTN of Nova Poshta does not pull up the locality and the client, everything must be selected manually. Please tell me how to fix the situation so that the locality is automatically pulled up again. ?
Thanks in advance.
Original question is available on version: ru

Answers:

Устименко Татьяна
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Here are the empty fields when applying for TTN https://prnt.sc/I0sySdi-njOD
11.08.2023, 23:09
Original comment available on version: ru

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