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Search for a process by recipient in TTN

Good afternoon

In the BP, when creating a TTN of Nova Poshta, the full name and phone number are taken from the user card selected in the additional process field.

The filter panel does not search for this field even though the contact is a recipient in multiple processes.

Box https://arp.1b.app/app/workflowtype-prodazhi/

How to filter processes in the search by the TTN recipient field?
Original question is available on version: ru Інтегратор CRM+ERP. Компания Olmonic

Answers:


Olmonic
Olmonic - FOP MOROZOVA O.P. wrote:
In the BP, when creating a TTN of Nova Poshta, the full name and phone number are taken from the user card selected in the additional process field.

But for filtering, you displayed "Additional field of the client of the process", and not of the process. Apparently this is the problem - you need to filter the contact in the additional field of the process, not the contact.
25.05.2023, 10:22
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Tyndyk Maxim Vadimovich
OneBox production wrote:

Olmonic
Olmonic - FOP MOROZOVA O.P. wrote:
In the BP, when creating a TTN of Nova Poshta, the full name and phone number are taken from the user card selected in the additional process field.

But for filtering, you displayed "Additional field of the client of the process", and not of the process. Apparently this is the problem - you need to filter the contact in the additional field of the process, not the contact.

Oh wow :)
Filters if an additional process field.
Miracle ;)
Thanks a lot!
25.05.2023, 10:52
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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