Setting up Payment Control for Nova Poshta
Good afternoon. I enabled Payment Control in the sender's settings, but when creating a tn, it writes an error as in the screenshot.
Here is an order example https://andser.crm-onebox.com/201274/invoice/
Original question is available on version: ru
Here is an order example https://andser.crm-onebox.com/201274/invoice/
Answers:
Good evening.
In order for the payment control function to work, you must have an agreement with NovaPay https://novapay.ua/
It is also important that the api key is from the business account for which the contract was signed, and the payment control service must be connected in the new mail account
In order for the payment control function to work, you must have an agreement with NovaPay https://novapay.ua/
It is also important that the api key is from the business account for which the contract was signed, and the payment control service must be connected in the new mail account
08.12.2022, 19:54
Original comment available on version: ua
Andriy wrote:
Good evening.
For the payment control function to work, you must have an agreement with NovaPay https://novapay.ua/
It is also important that the API key is from the business account for which the contract is concluded, and the payment control service must be activated in the new mail account
We have it all. And I can create invoices through the IR's personal account with Payment Control. The api key is indicated for this particular office
08.12.2022, 20:11
Original comment available on version: ru
This error is given by the New Mail api, you can contact them for an explanation for what reason you cannot create a tn with payment control. OneBox simply passes the error from the mail api to you in the interface.
09.12.2022, 10:50
Original comment available on version: ru
Sergey Lobodzinsky Vitalievich wrote:
Good afternoon. I enabled Payment Control in the sender's settings, but when creating a tn, it writes an error as in the screenshot.
Here is an order example https://andser.crm-onebox.com/201274/invoice/
You have in the settings somewhere and the return delivery costs, and payment control. You need to turn off return shipping.
12.12.2022, 12:20
Original comment available on version: ru
bu
OneBox production wrote:
This error is given by the New Mail api, you can contact them for an explanation for what reason you cannot create a tn with payment control. OneBox simply passes the error from the mail api to you in the interface.
Good afternoon. Payment control is already working, but if the order was paid online, then when creating a TT, there is still a payment control for the amount of the process. How to fix it?
14.12.2022, 22:28
Original comment available on version: ru
Sergey Lobodzinsky Vitalievich wrote:
bu
OneBox production wrote:
This error is given by the New Mail api, you can contact them for an explanation for what reason you cannot create a tn with payment control. OneBox simply passes the error from the mail api to you in the interface.
Good afternoon. Payment control is already working, but if the order was paid online, then when creating a TT, there is still a payment control for the amount of the process. How to fix it?
I have an additional payment control field set up, the system automatically pays the amount there (in the deposit, I choose the payment "online for account" or payment for the mail "payment control") ... then we take the amount from that field in TTN
05.01.2023, 13:33
Original comment available on version: ru
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