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Error Could not create TTN

All fields have been checked and seem to be filled.
The operation of Automatically create TTN was checked at the stage, and it was also brought to the procedure.
The error in both cases is the same as on screen 1343
The values in the integration settings completely match the values from the NP office.
Logs on screen 1344
Original question is available on version: ua Вячеслав Легеза

Answers:

1. Now you have turned on the new mail key on the entire Internet. Will they explain why it is not necessary to do this, it is probably not worth it?
2. In the error it is written that cashless payment is not available for this sender.
28.09.2022, 12:22
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
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bu
OneBox production wrote:
1. Now you have turned on the new mail key on the entire Internet. Will they explain why it is not necessary to do this, it is probably not worth it?
2. In the error it is written that cashless payment is not available for this sender.

If we change and write the new one in the integration, then everything will be fine?
How to fix the error that pops up?
28.09.2022, 15:46
Вячеслав Легеза Original comment available on version: ua


Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
If we change and write the new one in the integration, then everything will be fine?

yes

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
How to fix the error that pops up?

does not set the payment type non-cash when creating a bank account
28.09.2022, 16:10
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
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bu
OneBox production wrote:

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
If we change and write the new one in the integration, then everything will be fine?

yes

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
How to fix the error that pops up?

does not set the payment type non-cash when creating a bank account

thank you
let's try
I will write what will happen
28.09.2022, 20:10
Вячеслав Легеза Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
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bu
OneBox production wrote:

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
If we change and write the new one in the integration, then everything will be fine?

yes

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
How to fix the error that pops up?

does not set the payment type non-cash when creating a bank account

fixed, but the error still continues
screens 1353 and 1354
03.10.2022, 12:06
Вячеслав Легеза Original comment available on version: ua

and what about the payment method in your box?
03.10.2022, 12:23
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
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bu
OneBox production wrote:
and what about the payment method in your box?

I understood your answer so that it is necessary to activate non-cash payments in the New Mail office
This will make it possible to use both cash and non-cash payment methods in OneBox
03.10.2022, 13:14
Вячеслав Легеза Original comment available on version: ua

At the moment, I do not see any connection between the creation of ttn and the payment method in boxing. That. we do not directly send the name of our payment method to the mail, it all depends on your settings, which I cannot see. If you give me a link to the order and a button when I click on which I will see an error, I will be able to give you some kind of answer, according to the boxes in the description, this cannot be done
03.10.2022, 15:35
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
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bu
OneBox production wrote:

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
If we change and write the new one in the integration, then everything will be fine?

yes

Legeza Vyacheslav Valerianovych
iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote:
How to fix the error that pops up?

does not set the payment type non-cash when creating a bank account

then can you explain this comment a little more, because I completely misunderstood it
03.10.2022, 21:08
Вячеслав Легеза Original comment available on version: ua

give me a link to your order and a button to click to create a ttn
04.10.2022, 12:43
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
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bu
OneBox production wrote:
give me a link to your order and a button to click to create a ttn

Dima, it has already been done.
Here's even a video I made, what you should pay attention to in OneBox OS: https://youtu.be/OSB5f6a4kD0
There was a problem with the description to TTN.
It was enough to add it by default and everything worked.
It's just that the previous version of the video didn't have this moment yet.
Thank you for your help.
04.10.2022, 19:11
Вячеслав Легеза Original comment available on version: ua

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