The action "Move the business process to this stage if the new mail stage has changed" / box_action_block_novaposhta_status does not work

Question

Put the action on the stage https://womanparadise.crm-onebox.com/admin/shop/workflowstatus/70/action/new/
Here is https://prnt.sc/un511c
Here is the process https://womanparadise.crm-onebox.com/admin/customorder/order/234/edit/
TTN is indicated in the process
When switching to TTN, it shows the status https://prnt.sc/un5295
Why does not translate into status?

Answer 1

let him cook

OneBox production

Hello. The transition through the stages, depending on the status of New Mail, occurs on an hourly basis, i.e. once an hour. In this case, you inserted the ttn number half an hour ago, but the cron has not yet worked

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24.09.2020, 17:54

Original comment available on version: ru

The action "Move the business process to this stage if the new mail stage has changed" / box_action_block_novaposhta_status does not work

Answers:

Thanks for your choice.