OS - an error during the automatic formation of the TTN of New mail when the procedure is triggered
2022-01-18 11:34:19
Perhaps the developer of the application can help figure it out.
Here is the challenge: https://dorechi.crm-onebox.com/9089/
The task contains the following data:
- recipient;
- sender.
When we form a TTN through the procedure, the system gives an error, supposedly the Sender was not found, screen 1025
Now the procedure is set up like this, screen 1028
When we send the task to the New Mail application, the TTN is manually created correctly, screen 1027
What settings should be made in the action for the automatic formation of TTN so that there is no error?
Original question is available on version: ru
Вячеслав Легеза
Here is the challenge: https://dorechi.crm-onebox.com/9089/
The task contains the following data:
- recipient;
- sender.
When we form a TTN through the procedure, the system gives an error, supposedly the Sender was not found, screen 1025
Now the procedure is set up like this, screen 1028
When we send the task to the New Mail application, the TTN is manually created correctly, screen 1027
What settings should be made in the action for the automatic formation of TTN so that there is no error?
Answers:
You need to fill in the settings of the personal account of the NP. You should start by indicating the correct "Nova Poshta, Sender Company" and contact person
18.01.2022, 12:11
Original comment available on version: ru
Father Frost
OneBox production wrote:
You need to fill in the settings of the personal account of the NP. You should start by indicating the correct "Nova Poshta, Sender Company" and contact person
helped a little, but now it gives an error that not all fields are filled
tried with empty ones, screen 129
and with completed, screen 130
18.01.2022, 14:39
Вячеслав Легеза
Original comment available on version: ru
You indicate in the action "Return delivery" and check the box
"Regardless of other settings, take the advertised cost and the return shipping cost of the process (if return shipping is enabled)
from the field in the setting "Take the declared cost of the process from the additional field of the process" and if the field is empty or zero from the setting "Declared cost of the process" in the integration"
in the field you have 0, New mail says that with return delivery = 0 is impossible.
"Regardless of other settings, take the advertised cost and the return shipping cost of the process (if return shipping is enabled)
from the field in the setting "Take the declared cost of the process from the additional field of the process" and if the field is empty or zero from the setting "Declared cost of the process" in the integration"
in the field you have 0, New mail says that with return delivery = 0 is impossible.
18.01.2022, 14:58
Original comment available on version: ru
Father Frost
OneBox production wrote:
You indicate in the action "Return delivery" and check the box
"Regardless of other settings, take the advertised cost and the return shipping cost of the process (if return shipping is enabled)
from the field in the setting "Take the declared cost of the process from the additional field of the process" and if the field is empty or zero from the setting "Declared cost of the process" in the integration"
in the field you have 0, New mail says that with return delivery = 0 is impossible.
thank you very much!
18.01.2022, 15:56
Вячеслав Легеза
Original comment available on version: ru
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