Duplicate senders NP and incorrect sender

The filter filters not by personal accounts, but by Counterparties. If you have 2 counterparties, it means that there are 2 such counterparties in one account of the IR or in several accounts one at a time. Counterparties are pulled from all NP offices at once.

[quote] anonymous duck OneBox production wrote: The filter filters not by personal accounts, but by Counterparties. If you have 2 counterparties, it means that there are 2 such counterparties in one account of the IR or in several accounts one at a time. Counterparties are pulled from all NP offices at once. [/quote] Why doesn't it filter the order by TTN? We listed these 2 senders

Perhaps after you created the TTN, a block was displayed where you can select the sender. This block could write its data to the TTN sender after its creation.

[quote] anonymous duck OneBox production wrote: The filter filters not by personal accounts, but by Counterparties. If you have 2 counterparties, it means that there are 2 such counterparties in one account of the IR or in several accounts one at a time. Counterparties are pulled from all NP offices at once. [/quote] We checked, we have offices here https://datapoint.center/admin/shop/integrations/novaposhta-integration-1/control/ And there were no duplicates there. Maybe they misunderstood where to look for this double? [quote] anonymous duck OneBox production wrote: Perhaps after you created the TTN, a block was displayed where you can select the sender. This block could write its data to the TTN sender after its creation. [/quote] We checked, we don’t use such a block at all in the process, it looks like there is a problem in something else.

Reloaded the senders from the NP, the double should have disappeared. Accordingly, filtering should be normal, try

[quote] anonymous duck OneBox production wrote: Reloaded the senders from the NP, the double should have disappeared. Accordingly, filtering should be normal, try [/quote] Still 2 identical senders [file]12657[/file]

Is there any solution?

I launched the update again with some edits, can you see it in half an hour?

[quote] anonymous duck OneBox production wrote: I launched the update again with some edits, can you see it in half an hour? [/quote] There are no duplicates. Now I'm trying to filter by the sender Venediktov, but there is not 1 order, although there definitely were. Is this by chance a bug?

[quote] Korop Vladislav Pavlovich KTS wrote: [quote] anonymous duck OneBox production wrote: I launched the update again with some edits, can you see it in half an hour? [/quote] There are no duplicates. Now I'm trying to filter by the sender Venediktov, but there is not 1 order, although there definitely were. Is this by chance a bug? [/quote] It has become even worse than it was according to the sender, now he is not looking for anything at all. And this is the most important thing, it is very necessary, fix it as soon as possible

[quote] Korop Vladislav Pavlovich KTS wrote: [quote] Korop Vladislav Pavlovich KTS wrote: [quote] anonymous duck OneBox production wrote: I launched the update again with some edits, can you see it in half an hour? [/quote] There are no duplicates. Now I'm trying to filter by the sender Venediktov, but there is not 1 order, although there definitely were. Is this by chance a bug? [/quote] It has become even worse than it was according to the sender, now he is not looking for anything at all. And this is the most important thing, it is very necessary, fix it as soon as possible [/quote] https://datapoint.center/admin/customorder/order/1909665/edit/ through the sender filter NP from Kuhtiy M, 0 orders were sent. Selectively also looked at Broslavets V, Bіlozub, Kim, also 0 orders [file]12822[/file] They all had orders

Will you fix it?