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Incorrect creation of places by Nova Poshta

Hello! There was no such problem before! Now appeared! For example, order number 270526 - there are 6 items in the order! And ttn became 5 places, but it should be 6, since 6 goods \u003d 6 places. Please correct!!
Original question is available on version: ru

Answers:

Good afternoon!!!!!!!!!!!! Please tell me,,,,,, how did you create TTN ????!?!??
09.09.2021, 15:58
Original comment available on version: ru

through automatic creation and the action "Working out actions - Create TTN". And in principle, there is no difference, since the TTN was created, but what's the difference how we will do it? Instead of 6 places, 5 places were created, we automatically create ttn
09.09.2021, 16:31
Original comment available on version: ru

Here's the problem again, there are 3 items in the order. but only 2 places were created, please solve this bug, order number 273605
09.09.2021, 16:40
Original comment available on version: ru

So I noticed that in this and in this case, the name for TTN is not written for 1 product, maybe this is the problem? Why not write is not clear
09.09.2021, 16:43
Original comment available on version: ru

I checked, anyway, 2 places are created in this order instead of 3, some kind of magic
09.09.2021, 16:47
Original comment available on version: ru

Good afternoon. Perhaps this happens because not all products have dimensions. For example, in the order https://gadgetopt.crm-onebox.com/273605/, product #4488 does not have a width, height, or length in the card.
10.09.2021, 10:18
Original comment available on version: ru

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