does not switch NP statuses Please enter a valid phone number from the express invoice to show full information
1. process https://crm-77.com/admin/customorder/order/1624/edit/ , status of NP
2. this status should switch to stage Sent https://crm-77.com/admin/shop/workflowstatus/95/action/new/ yes
3. does not switch, in the log https://crm-77.com/admin/logs/showall/ajax/?file=novaposhta-2021-08-27.log writes the error of the client's phone
maybe this is a matter of auto-formatting numbers in 380, while TTN accepts 0 https://prnt.sc/1qln645
Original question is available on version: ua
2. this status should switch to stage Sent https://crm-77.com/admin/shop/workflowstatus/95/action/new/ yes
3. does not switch, in the log https://crm-77.com/admin/logs/showall/ajax/?file=novaposhta-2021-08-27.log writes the error of the client's phone
maybe this is a matter of auto-formatting numbers in 380, while TTN accepts 0 https://prnt.sc/1qln645
Answers:
Good afternoon. The TTN status is updated once in a while, and statuses are switched accordingly. You just need to wait for the process to switch to the desired status. The status of the block is displayed in real time.
27.08.2021, 11:51
Original comment available on version: ua
you can look at the example https://crm-77.com/admin/customorder/order/1637/edit/
it is important for us that when changing these statuses Heading to the city... switches to the stage Sent
and for some reason it does not work
it is important for us that when changing these statuses Heading to the city... switches to the stage Sent
and for some reason it does not work
30.08.2021, 19:08
Original comment available on version: ua
You have closed the process, nothing should be tracked in closed processes.
31.08.2021, 14:51
Original comment available on version: ua
please check again - nowhere in the stages https://crm-77.com/admin/shop/workflowstatus/105/action/new/ and before it there is no action to close.
it seems that the system does not understand these statuses Heading to the city...
it seems that the system does not understand these statuses Heading to the city...
31.08.2021, 15:10
Original comment available on version: ua
Commentary is available in ua and not yet translated to the current language.
31.08.2021, 15:40
finally figured it out like this:
1. if for any reason the process was closed, the tracking of NP statuses does not work
2. if the status of the NP is changed, then the process still waits for the hour crown and then changes the stage.
ok, closed, tea.
1. if for any reason the process was closed, the tracking of NP statuses does not work
2. if the status of the NP is changed, then the process still waits for the hour crown and then changes the stage.
ok, closed, tea.
01.09.2021, 10:54
Original comment available on version: ua
Yes, everything is correct.
https://www.liqpay.ua/checkout/i40375101891
https://www.liqpay.ua/checkout/i40375101891
01.09.2021, 11:39
Original comment available on version: ua
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