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Automatic VAT calculation not working

There is an order No. 999, it contains goods with the specified VAT as a percentage, but in the end this is not considered anywhere. I'm attaching a screenshot.
Please fix as soon as possible.
Original question is available on version: ru

Answers:

Hello. Specify in the process the legal entity for which VAT is established
13.04.2021, 14:59
Original comment available on version: ru

The legal entity is indicated, 20 was also written in the VAT field. It still does not work.
13.04.2021, 15:13
Original comment available on version: ru

Can you link to the process where this error occurs?
13.04.2021, 15:15
Original comment available on version: ru

If we are talking about process #999, then in it you have deduced the legal entity of the client of the process. No legal entity specified for the process
13.04.2021, 15:18
Original comment available on version: ru

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