sale
The textbook was sold, the client paid, the textbook was issued from the warehouse. The customer has the right to return the goods within 14 days. How in this case to make a refund and return the textbook to the warehouse? (process number 31638)
Original question is available on version: ru
Answers:
Make a step in the business process where you use the action to return the contents of the process to the warehouse.
And switch to it when there is a return.
And switch to it when there is a return.
16.02.2021, 16:55
Original comment available on version: ru
1) "Make a step in the business process..."
what stage, in what BP?
2) what to use? where?
3) "And switch to it when there is a return." - how to do it?
Perhaps there is some kind of training video on how to set it up or a detailed step-by-step instruction?
what stage, in what BP?
2) what to use? where?
3) "And switch to it when there is a return." - how to do it?
Perhaps there is some kind of training video on how to set it up or a detailed step-by-step instruction?
17.02.2021, 17:33
Original comment available on version: ru
Ludmila wrote:
Perhaps there is some kind of training video on how to set it up or a detailed step-by-step instruction?
Here is a video https://www.youtube.com/watch?v=rZSSKT4DGbA&feature=youtu.be about posting products to the warehouse, it shows how to do posting through the process https://youtu.be/rZSSKT4DGbA?t= from the 28th minute 1685
Similarly, you can set up a stage in the desired business process (where the sale is made), but use the action "Return the contents of the process to the warehouse"
Here is a channel with training videos https://www.youtube.com/user/webproduction/videos - you may see something useful in addition.
17.02.2021, 17:52
Original comment available on version: ru
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