Hello. Video recording is not possible. Ready to describe the situation in more detail.
We have 2 options to create an order and put goods into it.
1 way through the CRM admin panel in the "Orders", "Add Order" section, select the product and specify the buyer (which is previously associated with the group that has a 5% discount). At the same time, this window has a "Discount" field with available options (screenshot in It is clear that we need to automatically assign a 5% discount to such a user, because he is already assigned to a group that should have a discount, so we leave this field unchanged.
As a result, the client does not have a discount in the order in the "Orders" section.
2 way - through the site.
https://vuoksa-home.ru/ We leave an order for the selected fabric with a phone number that corresponds to a user from the group with a discount. But in the "Orders" section on the site, this order appears without discounts.