Statements from the fop private account are not pulled
In automation 1 time per minute https://sambag.crm-onebox.com/app/automatization/ added by Privat24 Autoclient Account statement
indicated the account number, id, token, to which account to credit, etc. Actually, the specified account does not receive a statement in "Payments and cash register" (or the setting "Take payments for the past N days" does not work)
Original question is available on version: ua
indicated the account number, id, token, to which account to credit, etc. Actually, the specified account does not receive a statement in "Payments and cash register" (or the setting "Take payments for the past N days" does not work)
Answers:
Alexander,
I give a screenshot of our setup https://i.imgur.com/upDxgg6.png
The "User from whom payments will be created:" must be specified, he must have rights to create payments, as well as the selected client.
I give a screenshot of our setup https://i.imgur.com/upDxgg6.png
The "User from whom payments will be created:" must be specified, he must have rights to create payments, as well as the selected client.
03.01.2024, 13:32
Original comment available on version: ua
Thanks, that's how it's set up. The user is specified - the same user is used to create payments with mono and works there
03.01.2024, 14:58
Original comment available on version: ua
then take the number of the last days, all should start.
Then add the days.
Then add the days.
03.01.2024, 16:33
Original comment available on version: ua
Yes, I did the same, here are the settings https://prnt.sc/iRn_N80iR8fe
03.01.2024, 17:15
Original comment available on version: ua
Did you make a payment on Privat today?
As far as I know, the AR key does not need to be extended. I checked - I received a payment today, so the integration is working.
As an option, order the services of an integrator of your choice https://1b.app/ua/partner/search/?tags[]=3, they will set it up for you.
As far as I know, the AR key does not need to be extended. I checked - I received a payment today, so the integration is working.
As an option, order the services of an integrator of your choice https://1b.app/ua/partner/search/?tags[]=3, they will set it up for you.
03.01.2024, 21:43
Original comment available on version: ua
According to the settings for the action of Maryna S., there are no payments for this year according to the specified settings
By the way, if you want to search for a process by an external code, you must use ordercode1c in the formula
Also, the payment may not be created if the payment client is not found, in this case there is a setting "If the client is not found in the system, then create a payment on..." so that there is definitely a client for the payment
04.01.2024, 10:00
Original comment available on version: ua
"If the client is not found in the system, then create a payment for..." is in their inbox, so I didn't write)
04.01.2024, 10:25
Original comment available on version: ua
Ihor Susiak wrote:
"If the client is not found in the system, then create a payment for..." is in their inbox, so I didn't write)
According to the screenshot, there is a check mark to take the client from the found process, well, or create it if it is not found
The setting I mentioned is not visible on the screen, so I decided to write it better)
04.01.2024, 10:31
Original comment available on version: ua
Thank you all for the advice. Added "If the client is not found in the system, then create a payment for..."
Hmm, something is working, because in "payments and checkout" "additional field 1" was filled with account data.
Maria
OneBox production wrote:
By the way, if you want to search for a process by an external code, you must use ordercode1c in the formula
Can you tell me the correct syntax? That is, I am trying to get only the numbers that are present in the payment assignment, how to write it correctly with ordercode1c?
Hmm, something is working, because in "payments and checkout" "additional field 1" was filled with account data.
Maria
OneBox production wrote:
By the way, if you want to search for a process by an external code, you must use ordercode1c in the formula
Can you tell me the correct syntax? That is, I am trying to get only the numbers that are present in the payment assignment, how to write it correctly with ordercode1c?
04.01.2024, 11:27
Original comment available on version: ua
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