The balance on the account of the Legal entity and in the "Finance" tab no longer corresponded.

Question

Initial: legal entity created. An Account (wallet) has been created for it. The initial balance on this wallet is set. After a few days, the amount on the balance of the Legal entity, which is reflected in OneBox, and the real amount on the account of the Legal entity began to differ. Why is this happening? How to solve this problem?

Answer 1

let him cook

OneBox production

You probably do not enter all real payments into the system. To find which payments are missing in the box (or maybe there are extra ones), you need to open the payment history in the box and the history in banking and find which payments are missing (extra). Then look where they were created or why they were not imported into boxing.

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10.09.2020, 14:30

Original comment available on version: ru

The balance on the account of the Legal entity and in the "Finance" tab no longer corresponded.

Answers:

Thanks for your choice.