Call-tracking for smartphone

We suggest making the Call-tracking option in the smartphone application when IP telephony is not needed. 1. Make it possible to create events or business processes from incoming / outgoing calls from a smartphone, with the addition of new contacts. 1.1. At the end of the conversation, so that the application suggests what to do with an incoming call or a new contact. 1.2. So that the application can record the conversation and upload it to Onebox along with information about the call. 2. During a new incoming call, so that the application pulls up information from Onebox and, to choose from, it would be possible to show the latest events in the process, information about the process, finances, and so on. 3. At the end of an incoming call, so that you can create an urgent one-click notification to another employee to call this customer.