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KyivStar - events do not display the binding of a contact to a phone number

Watch events here
https://yourspecii.crm-onebox.com/admin/shop/report/event/?evtype=call&direc... 5B%5D=&filtercustomzametkaksobitiyusb1=&page=&mailbox=
incoming call from number is displayed

associated with this card
https://yourspecii.crm-onebox.com/admin/shop/users/8008/
in the incoming call popup
everything was OK, the correct contact was displayed,
but in fact in the events we do not see the binding to this contact
Original question is available on version: ru Вячеслав Легеза

Answers:

Hello. Configure https://yourspecii.crm-onebox.com/admin/shop/phone_auto_format/ to format numbers in the box. In the card it is with 38 and in the event without
20.01.2021, 15:26
Original comment available on version: ru

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