Zadarma
In my events, we indicate internal contact numbers (both from Zadarma and the usual one, which is linked)
How can we track the external one so that it is indicated in CRM? 8-800
Original question is available on version: ru
How can we track the external one so that it is indicated in CRM? 8-800
Answers:
As if initially the call comes to the external, but the subsequent webhooks fray the one who answered the call.
Alternatively, if Zadarma constantly sends an external number in the called_did parameter - revision for 1 hour recording this number as the "Line" of the call - then it will be visible in the event.
Alternatively, if Zadarma constantly sends an external number in the called_did parameter - revision for 1 hour recording this number as the "Line" of the call - then it will be visible in the event.
24.12.2020, 14:44
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
