Missing call popup interface
Hello, one (only one) of the employees does not display the "Call Popup Interface" for incoming, outgoing, internal calls.
Original question is available on version: ru
Answers:
does this employee have the checkbox enabled - https://prnt.sc/umbdwo ?
23.09.2020, 11:22
Original comment available on version: ru
and the employee's internal number is registered?
23.09.2020, 12:07
Original comment available on version: ru
Mulach Marina Anatolyevna Employee wrote:
and the employee's internal number is registered?
Yes, and the mark "Kyivstar" (Telephony Kievsar), each employee has his own number.
23.09.2020, 12:11
Original comment available on version: ru
Mulach Marina Anatolyevna Employee wrote:
give at least the id of this contact
42927 this employee was turned on this morning
42730 this was missing last week (today said)
23.09.2020, 13:42
Original comment available on version: ru
Korzh Artyom Oleksandrovich
Client wrote:
42927 this employee was turned on this morning
42730 this was missing last week (today said)
Do these employees have the Work status in the system? since the setting is set for their role - https://prnt.sc/umeg1y , and if they are with this status, then there will be no pop-ups
23.09.2020, 14:06
Original comment available on version: ru
Mulach Marina Anatolyevna Employee wrote:
Korzh Artyom OleksandrovichThe client wrote: 42927 this employee was brought in this morning 42730 this employee disappeared last week (he said today) and do these employees have the Work status in the system? since the setting is set for their role - https://prnt.sc/umeg1y , and if they are with this status, then there will be no pop-ups
Yes you are right. They didn't have a switch. Forgot to install when adding.
Maybe there is some way to install (copy) or change settings of this kind in bulk, or by role when adding? In general, "apply to all"
23.09.2020, 14:21
Original comment available on version: ru
It turns out that if an employee started work (performing some actions in the system) after a break or absence, then the system does not automatically transfer the status?
23.09.2020, 14:26
Original comment available on version: ru
Korzh Artyom Oleksandrovich
Client wrote:
It turns out that if an employee started work (performing some actions in the system) after a break or absence, then the system does not automatically transfer the status?
No
23.09.2020, 14:33
Original comment available on version: ru
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