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Error 403 when trying to call from Box

Hello! Box https://technosite.crm-onebox.com/ when trying to call from Box to phone
the client gives a 403 error. When checking the token, it gives 'from' parameter is missing . Can you see what could be the problem?
Original question is available on version: ru Інтегратор CRM+ERP. Компания Olmonic

Answers:

on behalf of which user is the call?
Is there a phone with Kyivstar type selected?:
24.09.2021, 16:26
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
on behalf of which user is the call?
Is there a phone with Kyivstar type selected?:

Kyivstar phone type is selected. Users https://technosite.crm-onebox.com/app/contact/198/, https://technosite.crm-onebox.com/app/contact/4/
24.09.2021, 17:52
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Kyivstar api gives you an error
403: Forbidden
I think you with this question to them
29.09.2021, 02:12
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:
Kyivstar api gives you an error
403: Forbidden
I think you with this question to them

Thank you.
30.09.2021, 14:09
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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