Before moving the system to a new server, it worked as follows:
Outgoing calls from the employee who makes the call (internal number) are recorded in the events of the same employee
Incoming calls to an external number - come to another employee who is responsible for receiving calls.
And now, when an outgoing call is made from an internal number (for example, 901), the call event is pulled up to an employee whose card contains an external number (380...) for incoming calls.
Telephony Asterisk
Please tell me what could be the reason and how to solve it?
Before moving the system to a new server, it worked as follows: Outgoing calls from the employee who makes the call (internal number) are recorded in the events of the same employee Incoming calls to an external number - come to another employee who is responsible for receiving calls. And now, when an outgoing call is made from an internal number (for example, 901), the call event is pulled up to an employee whose card contains an external number (380...) for incoming calls. Telephony Asterisk Please tell me what could be the reason and how to solve it?
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