Can't listen to phone call
There was already a topic https://crm-onebox.com/ru/support/telephony/10641-net-vozmozhnosti-proslushat-za...
I clarified with the client that earlier the loading of records was as before the Asterisk server and OneBox were nearby and the timeout was now enough for OneBox on the hosting and it may not be enough.
There is a delay when connecting and downloading the file due to the fact that access to the FTP server is forwarded using NAT on our router
What parameter should be increased on the server to increase the connection timeout?
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
I clarified with the client that earlier the loading of records was as before the Asterisk server and OneBox were nearby and the timeout was now enough for OneBox on the hosting and it may not be enough.
There is a delay when connecting and downloading the file due to the fact that access to the FTP server is forwarded using NAT on our router
What parameter should be increased on the server to increase the connection timeout?
Answers:
I checked with the client, they checked on their side, connected from under the Box server and the record is downloaded
Now, when listening to an event, it gives an error Sound recording is temporarily unavailable. http://crm.enzim.biz/admin/shop/event/52666/
Now, when listening to an event, it gives an error Sound recording is temporarily unavailable. http://crm.enzim.biz/admin/shop/event/52666/
10.09.2021, 12:16
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
default timeout of 5 seconds for FTP connection
we can increase to 10 throughout the system where there are audio recordings
1h
we can increase to 10 throughout the system where there are audio recordings
1h
12.09.2021, 21:37
Original comment available on version: ru
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