Integration with telegram/viber
Good afternoon!
1. Viber integration works, tasks are created, but notifications are not sent to the communications center. https://ubp.crm-onebox.com/admin/shop/integrations/viber-1/control/
2. Telegram integration does not work. The token has been entered, but tasks are not created. Checked on another OneBox, everything worked there. https://ubp.crm-onebox.com/admin/telegram/settings/?linkkey=telegram-integration...
Original question is available on version: ru
1. Viber integration works, tasks are created, but notifications are not sent to the communications center. https://ubp.crm-onebox.com/admin/shop/integrations/viber-1/control/
2. Telegram integration does not work. The token has been entered, but tasks are not created. Checked on another OneBox, everything worked there. https://ubp.crm-onebox.com/admin/telegram/settings/?linkkey=telegram-integration...
Answers:
Good afternoon
1. According to the business process settings, only the person responsible for the parent process and the person responsible for the current process will receive notifications.
2. For telegram integration to work, you need to set the "Allow adding a user without contact details" setting here System settings - other - Customizing the design and business process tables
/admin/shop/settings/table-and-orders/
1. According to the business process settings, only the person responsible for the parent process and the person responsible for the current process will receive notifications.
2. For telegram integration to work, you need to set the "Allow adding a user without contact details" setting here System settings - other - Customizing the design and business process tables
/admin/shop/settings/table-and-orders/
11.05.2021, 13:04
Original comment available on version: ru
Vitaliy, did the tips above solve your problem?
12.05.2021, 14:13
Original comment available on version: ru
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