Problem with i2crm

Question

Integration is enabled, notifications are turned into a process, but
The client will often come back with identical notifications

and statuses are switched to Inactive
the client from his own side robbed those that are written in the instructions, but the status is all the same golden
Tell me, be kind, is the problem on the side of boxing or on the side of i2crm?

Answer 1

let him cook

OneBox production

Good afternoon. Try boxing to go to the integration settings, register new access and save. If after that the error is not resolved - contact i2crm, as far as I remember, we do not affect the status of their channels in any way.

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08.04.2021, 12:20

Original comment available on version: ru

Problem with i2crm

Answers:

Thanks for your choice.