Incoming Viber messages from the client are doubled.
Hello, on Friday we caught a "bug". Several identical messages began to come from clients to processes.
Here are links to processes where this was noticed.
https://box.beautyfactory.in.ua/admin/customorder/order/133897/edit/
https://box.beautyfactory.in.ua/admin/customorder/issue/113867/edit/
Thank you.
Original question is available on version: ru
Here are links to processes where this was noticed.
https://box.beautyfactory.in.ua/admin/customorder/order/133897/edit/
https://box.beautyfactory.in.ua/admin/customorder/issue/113867/edit/
Thank you.
Answers:
Good afternoon. Viber sends us these messages, for example:
[2021-04-05 09:23:53]
url: /viber/push/xxxx/?sig=xxxxx
contentID: viber-push
point: /shop.starter.php
data: {"event":"message","timestamp":1617603831203,"chat_hostname":"SN-CHAT-10_","message_token":5559743121320332974,"sender":{"id":"8mHhui/GeoENMYMGgvVdFA== ","name":"\u0410\u043D\u0430\u0441\u0442\u0430\u0441\u0438\u044F","avatar":"https://media-direct.cdn.viber.com/download_photo?dlid= xu96cfLeZ-lh18NLypdbF8MaaULBZyegwubI3RWbKdVf8jxTmTGObvLKCLDuXveISqf4Wzsff8ezCv3fhLoF8t81ziUjtTiUnWjsEWVPCo3gcUrv4OM93CsIMlu49IeBzXa8Zg&fltp=jpg&imsz=0000","language":"ru","country":"UA","api_version":10},"message":{"text":"\u041E\u043F\u043B\u0430 \u0442\u0443 \u043C\u043E\u0436\u043D\u043E \u0441\u0434\u0435\u043B\u0430\u0442\u044C \u043A 12\u0442\u0438 \u0447\u0430\u0441\u04 ":"text","tracking_data":"tracking data"},"silent":false}
[2021-04-05 09:23:55]
url: /viber/push/xxx/?sig=xxxxx
contentID: viber-push
point: /shop.starter.php
data: {"event":"message","timestamp":1617603831203,"chat_hostname":"SN-CHAT-10_","message_token":5559743121320332974,"sender":{"id":"8mHhui/GeoENMYMGgvVdFA== ","name":"\u0410\u043D\u0430\u0441\u0442\u0430\u0441\u0438\u044F","avatar":"https://media-direct.cdn.viber.com/download_photo?dlid= xu96cfLeZ-lh18NLypdbF8MaaULBZyegwubI3RWbKdVf8jxTmTGObvLKCLDuXveISqf4Wzsff8ezCv3fhLoF8t81ziUjtTiUnWjsEWVPCo3gcUrv4OM93CsIMlu49IeBzXa8Zg&fltp=jpg&imsz=0000","language":"ru","country":"UA","api_version":10},"message":{"text":"\u041E\u043F\u043B\u0430 \u0442\u0443 \u043C\u043E\u0436\u043D\u043E \u0441\u0434\u0435\u043B\u0430\u0442\u044C \u043A 12\u0442\u0438 \u0447\u0430\u0441\u04 ":"text","tracking_data":"tracking data"},"silent":false}
With a difference of 2 seconds, 2 messages came to the server from the viber.
[2021-04-05 09:23:53]
url: /viber/push/xxxx/?sig=xxxxx
contentID: viber-push
point: /shop.starter.php
data: {"event":"message","timestamp":1617603831203,"chat_hostname":"SN-CHAT-10_","message_token":5559743121320332974,"sender":{"id":"8mHhui/GeoENMYMGgvVdFA== ","name":"\u0410\u043D\u0430\u0441\u0442\u0430\u0441\u0438\u044F","avatar":"https://media-direct.cdn.viber.com/download_photo?dlid= xu96cfLeZ-lh18NLypdbF8MaaULBZyegwubI3RWbKdVf8jxTmTGObvLKCLDuXveISqf4Wzsff8ezCv3fhLoF8t81ziUjtTiUnWjsEWVPCo3gcUrv4OM93CsIMlu49IeBzXa8Zg&fltp=jpg&imsz=0000","language":"ru","country":"UA","api_version":10},"message":{"text":"\u041E\u043F\u043B\u0430 \u0442\u0443 \u043C\u043E\u0436\u043D\u043E \u0441\u0434\u0435\u043B\u0430\u0442\u044C \u043A 12\u0442\u0438 \u0447\u0430\u0441\u04 ":"text","tracking_data":"tracking data"},"silent":false}
[2021-04-05 09:23:55]
url: /viber/push/xxx/?sig=xxxxx
contentID: viber-push
point: /shop.starter.php
data: {"event":"message","timestamp":1617603831203,"chat_hostname":"SN-CHAT-10_","message_token":5559743121320332974,"sender":{"id":"8mHhui/GeoENMYMGgvVdFA== ","name":"\u0410\u043D\u0430\u0441\u0442\u0430\u0441\u0438\u044F","avatar":"https://media-direct.cdn.viber.com/download_photo?dlid= xu96cfLeZ-lh18NLypdbF8MaaULBZyegwubI3RWbKdVf8jxTmTGObvLKCLDuXveISqf4Wzsff8ezCv3fhLoF8t81ziUjtTiUnWjsEWVPCo3gcUrv4OM93CsIMlu49IeBzXa8Zg&fltp=jpg&imsz=0000","language":"ru","country":"UA","api_version":10},"message":{"text":"\u041E\u043F\u043B\u0430 \u0442\u0443 \u043C\u043E\u0436\u043D\u043E \u0441\u0434\u0435\u043B\u0430\u0442\u044C \u043A 12\u0442\u0438 \u0447\u0430\u0441\u04 ":"text","tracking_data":"tracking data"},"silent":false}
With a difference of 2 seconds, 2 messages came to the server from the viber.
05.04.2021, 17:09
Original comment available on version: ru
Dobby best house-elf ever wrote:
Good afternoon. Can you explain in normal language. Thank you.
06.04.2021, 08:57
Original comment available on version: ru
on fingers: viber sends us these two messages. Those. we don’t duplicate them, but viber sends these messages to box 2 times
06.04.2021, 10:43
Original comment available on version: ru
Korzh Artyom Oleksandrovich wrote:
Dobby best house-elf ever wrote:
Good afternoon. Can you explain in normal language. Thank you.
Artem, we had the same problem. And we also received a response from Box that the problem is on the side of Viber. We wrote to the viber support and received a response that the viber sends a push and waits for a code 200 in response to it, if it doesn’t receive it within 5 seconds, it sends it again. They turned to Boxing why Boxing does not send a 200 code in response, to which Boxing replied that there could be a problem in the amount of information being processed, since "When they receive a push from a viber, they have a number of actions that the system performs - from understanding who sent the message, to appropriate automatic actions". Further, we have already revealed by the search method that the problem is in the "Check for comment and switch process" action. At the stage where this action was set, there were too many processes, while Boxing drove them away, 13 seconds passed (and not up to 5 as needed), respectively, we moved the action to the stage where the processes do not freeze, and fly away after the stage period, and the problem no longer repeats. Perhaps you have a problem with this
06.04.2021, 15:54
Original comment available on version: ru
Try updating viber. But how to do this is described in detail on this resource:
https://faqchat.ru/kak-obnovit-prilozhenie-vaiber/
Downloading the application for free or updating viber will not be difficult for you if you follow these instructions consistently.
https://faqchat.ru/kak-obnovit-prilozhenie-vaiber/
Downloading the application for free or updating viber will not be difficult for you if you follow these instructions consistently.
23.06.2022, 21:56
Original comment available on version: ru
What is this message for? Do you propose to write to each client out of say 1000 who wrote to the viber chat and ask them to update the viber?)
23.06.2022, 22:26
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
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