Some of the goods are not transferred correctly when imported into the good
noticed that the number of goods in stock in the box is greater than the number of goods in stock in XIII, while the total number of goods was the same. I found out that about 10 products with the status "in stock" in the vanbox are transferred correctly when manually launched, but not when automatically launched.
So we take two products and load them manually with this action https://prnt.sc/y0u0lh - the transfer of availability and prices is correct https://prnt.sc/y0mgh4 we see this in the logs https://prnt.sc/y0mo7s We are waiting for it to work cron in this action https://prnt.sc/y0u87u and we already see a different picture in the logs https://prnt.sc/y0so7u and it is logical that in the catalog https://prnt.sc/y0ug3n the old price was not imported and the status "out of stock" while in the box these products did not change https://optium.biz.ua/admin/shop/products/16201/edit/
I was able to track only two such products, but there are 8-10 of them and their beh
Original question is available on version: ru
So we take two products and load them manually with this action https://prnt.sc/y0u0lh - the transfer of availability and prices is correct https://prnt.sc/y0mgh4 we see this in the logs https://prnt.sc/y0mo7s We are waiting for it to work cron in this action https://prnt.sc/y0u87u and we already see a different picture in the logs https://prnt.sc/y0so7u and it is logical that in the catalog https://prnt.sc/y0ug3n the old price was not imported and the status "out of stock" while in the box these products did not change https://optium.biz.ua/admin/shop/products/16201/edit/
I was able to track only two such products, but there are 8-10 of them and their beh
Answers:
By chance, at this moment you do not have any price recalculations for these products?
04.02.2021, 09:37
Original comment available on version: ru
by chance there are these actions that hypothetically can affect prices and availability
https://prnt.sc/y8vzue
https://prnt.sc/y8vzue
04.02.2021, 10:34
Original comment available on version: ru
disabled these actions, but I think the problem is not in them, here is an example of a problematic product - suddenly it has the status out of stock, although the product is synchronized with the supplier and he has it in stock - 6 pcs https://prnt.sc/y9osvk but logical the value is all the same - out of stock - just mysticism .. or a glitch. five minutes pass, no action was turned on, and suddenly the goods are already in stock https://prnt.sc/y9pg72, that is, as I understand it, the presence of the goods is in some random house.
04.02.2021, 14:39
Original comment available on version: ru
Most likely, this is done by recalculating prices - that is, first, when recalculating by warehouse, it is set not in stock, and then by supplier - in stock. And your text is changed by automation for editing the product when the availability changes.
If you temporarily turn off the setting "Enable recording change history for products" - see how the availability changes according to the product change history.
If you temporarily turn off the setting "Enable recording change history for products" - see how the availability changes according to the product change history.
04.02.2021, 16:10
Original comment available on version: ru
turned on, here are the dances shows https://prnt.sc/yaj66f
04.02.2021, 18:44
Original comment available on version: ru
I see that every 5-10 minutes an automatic action is launched that starts automation for the product and changes the status - to out of stock and then back in stock and it's permanent - if at that moment the product is synchronized by api, the product is not in these seconds stock then passes as out of stock. This is problem .
05.02.2021, 10:56
Original comment available on version: ru
despite the disabled recalculation functions, the price situation does not change, prices and availability are constantly being recalculated https://prnt.sc/yi257k
06.02.2021, 11:25
Original comment available on version: ru
Now there is no such change.
I see that you have product editing actions configured that change the availability text - perhaps you have disabled the hourly action of importing data from suppliers or any other product update, as a result of which the price and availability are updated?
I see that you have product editing actions configured that change the availability text - perhaps you have disabled the hourly action of importing data from suppliers or any other product update, as a result of which the price and availability are updated?
08.02.2021, 15:59
Original comment available on version: ru
Yes, the actions are configured and yes, I turned it off but for a long time, but nevertheless, every ten minutes, the availability changed, after you performed the actions on the 8th, the price recalculation became as expected - according to the schedule, twice a day https://prnt.sc/ yy3kbr but it is not clear to understand what they were and why it was on some goods and not on others. Was it a bug and was it fixed?
10.02.2021, 10:54
Original comment available on version: ru
Sergey Zubarev wrote:
Was it a bug and was it fixed?
Can't answer this question - I didn't fix anything.
I saw that you have set up actions for editing a product that change the availability text depending on availability - and when recalculating prices by warehouses / suppliers - you can remove the availability for some entity (for example, by warehouse), and then set the availability by suppliers (or vice versa).
Have an example of another problematic product?
11.02.2021, 17:29
Original comment available on version: ru
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