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i2crm sender id integration

Set up integration with i2crm
https://rozpakui.crm-onebox.com/admin/shop/integrations/i2crm-integrations/contr...
Wrote in Direct, the process was created https://rozpakui.crm-onebox.com/admin/customorder/lead/561164/edit/
I click reply to the client back and get an error that the sender id was not found https://prnt.sc/uivpp7
I rechecked the integration keys - everything is OK, processes for messages are created, but I can’t write to the client in response, what is the problem and how to solve it?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
I think that you configured something wrong on the Instagram side, you need to double-check the settings, go through the steps, I think there is an error
18.09.2020, 13:10
Original comment available on version: ru

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