CHECKBOX. Fiscalization error
2023-07-26 13:35:26
Good afternoon
Example process https://kiyservice.1b.app/50118/
when you click on the fiscalization stage, an error occurs https://prnt.sc/vYrkqWdlhevq
Can you explain where this change comes from? And how can she even be there?
Original question is available on version: ru
Example process https://kiyservice.1b.app/50118/
when you click on the fiscalization stage, an error occurs https://prnt.sc/vYrkqWdlhevq
Can you explain where this change comes from? And how can she even be there?
Answers:
Good afternoon.
In the Checkbox connection settings, it is possible to enable logging of requests, after which the https://kiyservice.1b.app/admin/logs/showall/ajax/?file=checkbox-2023-07-31.log file will contain information about them.
In your example, you can see that the amount for the positions will be 592, and you transfer the payment to 593 - that's the change.
I assume that you have some kind of rounding set up when transferring, that the prices of products are transferred rounded down to integers, which is why the difference is obtained.
In the Checkbox connection settings, it is possible to enable logging of requests, after which the https://kiyservice.1b.app/admin/logs/showall/ajax/?file=checkbox-2023-07-31.log file will contain information about them.
In your example, you can see that the amount for the positions will be 592, and you transfer the payment to 593 - that's the change.
I assume that you have some kind of rounding set up when transferring, that the prices of products are transferred rounded down to integers, which is why the difference is obtained.
31.07.2023, 10:21
Original comment available on version: ru
Морозов Сергей Сергеевич
Sergey Morozov
Sergey Morozov
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Tyndyk Maxim Vadimovich
OneBox production wrote:
Good afternoon.
In the Checkbox connection settings, it is possible to enable logging of requests, after which the https://kiyservice.1b.app/admin/logs/showall/ajax/?file=checkbox-2023-07-31.log file will contain information about them.
In your example, you can see that the amount for the positions will be 592, and you transfer the payment to 593 - that's the change.
I assume that you have some kind of rounding set up when transferring, that the prices of products are transferred rounded down to the nearest integer, which is why the difference is obtained.
Thank you!
01.08.2023, 14:51
Original comment available on version: ru
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