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Previously there was such a problem:
- https://1b.app/ua/forum/integration-with-cashier-and-software-ppo/15277-vkazaniy-id-cheku-vzhe-isnuie/
- https://1b.app/ua/forum/integration-with-cashier-and-software-ppo/15493-z-onebox-peredaietsya-bilshe-2h-zapitiv-v-sekundu-na-stvorennya-cheku-u -checkbox/
In the last topic "Ustymenko Igor" wrote that the problem was solved. And it has not been repeated since then.
But on January 20, from 4:00 p.m. to 5:00 p.m., this problem reappeared in some orders.
I checked, checks were not created for them in Checkbox.
Here is a list of orders with this problem:
271486
271492
271499
271504
271536
271538
271576
271655
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For the date when the error appeared, there is a message in the Checkbox offices: Service operation Friends, the operation of the service has been restored, a problem was detected in the operation of the database, which has been eliminated for now. The team takes on tasks to optimize the operation of the base, so at night we plan to carry out preventive work. From 00:00 AM to 05:00 AM on 01/21/23, our servers may be partially unavailable. We apologize for the temporary inconvenience. Maybe this is the reason. I will write to them tomorrow as well.
For the date when the error appeared, there is a message in the Checkbox offices:
Service operation
Friends, the operation of the service has been restored, a problem was detected in the operation of the database, which has been eliminated for now.
The team takes on tasks to optimize the operation of the base, so at night we plan to carry out preventive work. From 00:00 AM to 05:00 AM on 01/21/23, our servers may be partially unavailable. We apologize for the temporary inconvenience.
Maybe this is the reason. I will write to them tomorrow as well.
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