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Doesn't create Checkbox checks

Enabled integration. Tried to create a check https://andser.crm-onebox.com/admin/customorder/order/180169/edit/
at the Checkbox stage, there is only one procedure "Creating a sales receipt, fiscalizing it and delivering it to the client by email". Where it is configured that you need to go to the Fiscalized stage if successful and Unfiscalized if not.
But the procedure does not create a receipt and does not move to stages. There are no checks in the personal account of Checkbox
Original question is available on version: ru

Answers:

https://checkbox.ua/ru
read the title on the API site - there was an error reported on 1.01.2022 that the service had crashed and was fixed for 3 days
03.01.2022, 10:38
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production wrote:
https://checkbox.ua/ru
read the title on the API site - there was an error reported on 1.01.2022 that the service had crashed and was fixed for 3 days

The checkbox has been restored. But the problem remains
03.01.2022, 13:24
Original comment available on version: ru

Is the shift open through OneBox, etc.?
03.01.2022, 15:44
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production wrote:
Is the shift open through OneBox, etc.?

And how to open a shift through OneBox?
04.01.2022, 10:53
Original comment available on version: ru


Hakobyan Andranik Mayisovich wrote:
And how to open a shift through OneBox?

See the corresponding steps for business process steps (this is called "Opening a new shift by a user (cashier)", and for closing "Closing the current shift by a user (cashier)")
The logic is this:
- open shift
- fiscalized check
- received it for printing
.....
other fiscalizations
......
- closed shift
I also recommend using the search on other topics https://1b.app/en/forum/?q=checkbox
11.01.2022, 15:55
Original comment available on version: ru

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