How to use a coupon in orders?

Links to the coupon and order where you are trying to apply, let me know from the screenshots it’s hard to guess what’s wrong where

[quote] let him cook OneBox production wrote: Give a link to the coupon and the order where you are trying to apply it, it is difficult to guess what is wrong from the screenshots [/quote] Here is the order https://balistyka.1b.app/86546/ Here is the coupon we are trying to use: https://balistyka.1b.app/app/coupon/119/

https://balistyka.1b.app/app/discount/ discounts are displayed there, you called them “Coupon XX” and therefore confused yourself. To insert a coupon there is a "Promo code" interface block

[quote] [file]22568[/file] [file]22569[/file] let him cook [file]22568[/file] [file]22569[/file] OneBox production wrote: [file]22568[/file] [file]22569[/file] https://balistyka.1b.app/app/discount/ discounts are displayed there, you called them "Coupon XX" and therefore confused yourself [file]22568[/file] [file]22569[/file] [/quote] [file]22568[/file] [file]22569[/file] Here I will not be able to check who created these discounts. [file]22568[/file] [file]22569[/file] But definitely not me. [file]22568[/file] [file]22569[/file] Is it possible that they were created automatically, because coupons from the site are included in the order, as a discount to the order? [file]22568[/file] [file]22569[/file] [quote] [file]22568[/file] [file]22569[/file] let him cook [file]22568[/file] [file]22569[/file] OneBox production wrote: [file]22568[/file] [file]22569[/file] There is a "Promo code" interface block for inserting a coupon [file]22568[/file] [file]22569[/file] [/quote] [file]22568[/file] [file]22569[/file] I tried to bring this block to this problem [file]22568[/file] [file]22569[/file] https://balistyka.1b.app/86546/ [file]22568[/file] [file]22569[/file] I tried to enter the value from this coupon [file]22568[/file] [file]22569[/file] https://balistyka.1b.app/app/coupon/119/ [file]22568[/file] [file]22569[/file] Coupon name: GAGARINAbd675622 [file]22568[/file] [file]22569[/file] Coupon promo code: gagarinabd675622 [file]22568[/file] [file]22569[/file] In both cases, it gives an error, as on the screen, when I click the Apply button [file]22568[/file] [file]22569[/file] These are the settings I made for the Promo code block, as on the second screen [file]22568[/file] [file]22569[/file] Looks like I'm even more confused now [file]22568[/file] [file]22569[/file] [file]22568[/file] [file]22569[/file] [file]22568[/file] [file]22569[/file]

The coupon has already been used somewhere. I removed the mark that it was used and it was applied. This block seems to ignore the "Promo code can be used multiple times" setting

[quote] let him cook OneBox production wrote: The coupon was already used somewhere. I removed the mark that it was used and it applied. This block ignores the "Promo code can be used multiple times" setting [/quote] And how can it be done in such a way that the promotional code is used according to its settings?

[quote] let him cook OneBox production wrote: Simply use discounts instead of promo codes, if you insert them manually as we do now - it's more convenient. Promo codes are usually needed to transfer them to another platform and use them from there. No one will dictate their promo code to you over a conventional phone - that's strange) [/quote] and this is an idea thanks for the interesting suggestion, because I didn't even think about such a possibility