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Switch stage when opening from calendar

Good afternoon! https://crm.hlr.ua/
Some employees have a problem in switching process stages for a long time, after a long search for the reason, I found out that it occurs precisely when the process is opened from the calendar and with a difficult interface, that is, I assume that either the structure of the holding company or Employee contacts interfere (that is, if the structure or contact list significant as in the example).
I am attaching a video of switching under employee rights here https://drive.google.com/drive/folders/1YSZISHT9FtkCgjZtFeqLKpvDm-BS-P5i?usp=sha...
Tell me what exactly makes it harder to change the stage when switching from the Calendar? Perhaps we can simplify the interface. Thanks in advance
Оригинальный вопрос доступен на версии: ru

Answers:

Please clarify - the same process under different users works differently?
Maybe a problem with a large number of automations?
09.07.2021, 16:30
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Tyndyk Maxim Vadimovich
OneBox production wrote:
Please clarify - the same process under different users works differently?
Maybe a problem with a large number of automations?

Maxim, nevertheless, under any rights (that is, for any employee), this process switches for a long time, but the problem is when opening it from the calendar, that is, if the process is opened completely (not on top of the calendar), the switching is faster. Regarding automation, I would not say that there is a lot of it, for example, on the video from the 8th second to the 18th, switching to the stage Issue a ZPKP https://crm.hlr.ua/admin/shop/workflowstatus/291/action/new/ there are few actions . Also, only some employees complain, which is why I assumed that the problem is either with the load on their calendar, or with the process client (that is, the process interface is loaded, since the Employee block and the Holding Company Structure block depend on the client). Could this be a problem?
12.07.2021, 14:21
Оригинальный комментарий доступен на версии: ru

Is there a test process and an example of an employee where you can make several switches to a problematic stage to check what could be the reason for the switch delay?
12.07.2021, 16:13
Оригинальный комментарий доступен на версии: ru

test process https://crm.hlr.ua/admin/customorder/rutinnie-prodazhi/3351898/edit/
please check under employee access https://crm.hlr.ua/admin/shop/users/54317/
open the process in the calendar and switch to the stage Issue RFQ
14.07.2021, 13:06
Оригинальный комментарий доступен на версии: ru

OK, please do nothing with this process.
As there will be some result of the analysis - I will provide it in this topic.
14.07.2021, 14:03
Оригинальный комментарий доступен на версии: ru

accepted, do not touch the process, thank you
14.07.2021, 14:05
Оригинальный комментарий доступен на версии: ru

Maxim, tell me, is there any information?
19.07.2021, 15:03
Оригинальный комментарий доступен на версии: ru


Shatokhina Irina wrote:
Maxim, tell me, is there any information?

Not yet, we're looking into it.
On other projects / locally it does not repeat, it is difficult to catch and understand what the problem is
22.07.2021, 16:37
Оригинальный комментарий доступен на версии: ru

Good afternoon. Please, do you have any idea what the problem is?
16.08.2021, 12:23
Оригинальный комментарий доступен на версии: ru

Good afternoon. Is there any information?
25.08.2021, 08:32
Оригинальный комментарий доступен на версии: ru

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