Change the stage of payment
https://zhiraf.crm-onebox.com/admin/customorder/order/11434/edit/
Why did the prayer close? At the stage "Clear payment" there is a recheck for payment, there was no payment
in history it is clear that at that moment it was not paid
Original question is available on version: ru
Why did the prayer close? At the stage "Clear payment" there is a recheck for payment, there was no payment
in history it is clear that at that moment it was not paid
Answers:
Tyndyk Maxim Vadimovich wrote:
Fixed bug.
Good evening! It seems that after fixing the bug, the payment verification action stopped working.
Here are examples of orders with 100% payment that do not proceed to the next stage:
https://zhiraf.crm-onebox.com/admin/customorder/order/11585/edit/
https://zhiraf.crm-onebox.com/admin/customorder/order/11644/edit/
10.06.2021, 22:45
Original comment available on version: ru
No, it doesn't.
In the action it is written "Diya once at the whilinu shukaє payment with the sum (amount of the delivery process) with the payment of the fee and transfer the status, as such a payment to the process." - you do not have such a payment. You have several partial payments, but not 1 payment with an amount error of +- 1%.
In the action it is written "Diya once at the whilinu shukaє payment with the sum (amount of the delivery process) with the payment of the fee and transfer the status, as such a payment to the process." - you do not have such a payment. You have several partial payments, but not 1 payment with an amount error of +- 1%.
11.06.2021, 14:21
Original comment available on version: ru
Tyndyk Maxim Vadimovich wrote:
No, it doesn't.
In the action it is written "Diya once at the whilinu shukaє payment with the sum (amount of the delivery process) with the payment of the fee and transfer the status, as such a payment to the process." - you do not have such a payment. You have several partial payments, but not 1 payment with an amount error of +- 1%.
Thank you! Please advise what actions or settings to apply in this case? If several payments make up 100% of the payment, how to proceed to the next stage?
11.06.2021, 15:02
Original comment available on version: ru
Try using the "Change business process and stage depending on field values" action at the stage (enable the launch setting once a minute), where you can specify to compare the "Paid" field with the [ordersum] variable (process amount), and if the amounts are equal - switch stage.
11.06.2021, 15:24
Original comment available on version: ru
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