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How the action works - Edit an entry in the directory based on process fields

Please explain how the action works
Edit an entry in the directory based on process fields
Here's what I'm trying to do with it:
1. I have a directory with several fields
2. I want to make changes in one of the fields of the directory
3. for this I write the value in add. process field
4. I take the value of the field to write it into the editable field of the directory
5. but the entry in the address field of the directory remains the same, unchanged
This is how the action in the procedure is configured

here is a sample process where I use the procedure,
to change the value of a lookup field
https://mail097480.crm-onebox.com/admin/customorder/order/149/edit/
Original question is available on version: ru Вячеслав Легеза

Answers:


Legeza Vyacheslav Valerianovich wrote:
Please explain how the action works

Takes a value from the specified "Search by value from the field:" field and searches for a record with this value in the selected lookup by the "Search by lookup field:" field, and then copies the selected fields from the process fields into the lookup fields.
You have selected the "Recipient's address.bp" field, but there is no value in this field - which means there is nothing to look for in the directory.
04.02.2021, 17:03
Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Tyndyk Maxim Vadimovich
Administrator wrote:

Legeza Vyacheslav Valerianovich wrote:
Please explain how the action works

Takes a value from the specified "Search by value from the field:" field and searches for a record with this value in the selected lookup by the "Search by lookup field:" field, and then copies the selected fields from the process fields into the lookup fields.
You have selected the "Recipient's address.bp" field, but there is no value in this field - which means there is nothing to look for in the directory.

it doesn't work the way you described.
here is the value in the field of the process by which we are looking

here in the directory the same value in the corresponding field

here is the action setting

in the directory the value from the process field

does not appear
05.02.2021, 11:23
Вячеслав Легеза Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Tyndyk Maxim Vadimovich
Administrator wrote:

Legeza Vyacheslav Valerianovich wrote:
Please explain how the action works

Takes a value from the specified "Search by value from the field:" field and searches for a record with this value in the selected lookup by the "Search by lookup field:" field, and then copies the selected fields from the process fields into the lookup fields.
You have selected the "Recipient's address.bp" field, but there is no value in this field - which means there is nothing to look for in the directory.

it doesn't work the way you described.
here is the value in the field of the process by which we are looking

here in the directory the same value in the corresponding field

here is the action setting

in the directory the value from the process field

does not appear
05.02.2021, 11:23
Вячеслав Легеза Original comment available on version: ru

You selected the field "Recipient's address.bp" in the action, but filled in the "Customer's address.bp" in the order - does it bother you?
05.02.2021, 17:40
Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Tyndyk Maxim Vadimovich
Administrator wrote:
You selected the field "Recipient's address.bp" in the action, but filled in the "Customer's address.bp" in the order - does it bother you?

kapets...
Thanks
05.02.2021, 18:45
Вячеслав Легеза Original comment available on version: ru

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