help me figure out how to work
the action Stage term with repetition Notifications https://prnt.sc/xladhb is configured so that when this status is received after 4 days, there will be a notification after 4 days that the package is stuck in it, but the notification arrives after 1-2 days. Not sure what all the orders are but many are. and not only in this status, there are other statuses where the same action lasts for 5 days, but works in 2-3 days.
https://prnt.sc/xlaa5y
Original question is available on version: ru
https://prnt.sc/xlaa5y
Answers:
Hello, please send an example of the process in which you have removed the comments
26.01.2021, 14:47
Original comment available on version: ru
Reported to the developers as a bug, this happens in many orders
https://vmk.crm-onebox.com/admin/customorder/order/122455/edit/
here in a day instead of 3 days it seemed https://prnt.sc/xnw6zk
https://prnt.sc/xnwb9g
https://prnt.sc/xnwc0y
https://prnt.sc/xnwck4
https://vmk.crm-onebox.com/admin/customorder/order/122455/edit/
here in a day instead of 3 days it seemed https://prnt.sc/xnw6zk
https://prnt.sc/xnwb9g
https://prnt.sc/xnwc0y
https://prnt.sc/xnwck4
26.01.2021, 17:07
Original comment available on version: ru
1. You should not write the same thing in 10 sources, in this case it means the forum and "transfer to developers"
2. I will not look at the task, so as not to do it at the same time as the developers to whom you transferred it.
2. I will not look at the task, so as not to do it at the same time as the developers to whom you transferred it.
26.01.2021, 17:15
Original comment available on version: ru
I understand, just in the process of analyzing other tasks, I showed the problem to the manager and he passed it on to the developers as a bug, this was already after the problem was posted here and before the answer in the topic
26.01.2021, 17:34
Original comment available on version: ru
In any case, your problem has already been solved, as far as I can see. There will be no such notifications in new processes.
26.01.2021, 17:41
Original comment available on version: ru
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