Remove notifications
How to make sure that the customer does not receive notifications for all stages in business processes during self-delivery?
Only after a new order and that's it
CRM - https://vuuoksa-home.crm-onebox.com/
Original question is available on version: ru
Only after a new order and that's it
CRM - https://vuuoksa-home.crm-onebox.com/
Answers:
if you mean notifications that are sent to mail and sms, then you can either set the condition in the action under which you need to send - https://prnt.sc/vgkegt , https://prnt.sc/vgkeyp
or check the delivery method and do not trigger actions to send notifications - https://prnt.sc/vgkftl
or check the delivery method and do not trigger actions to send notifications - https://prnt.sc/vgkftl
10.11.2020, 09:53
Original comment available on version: ru
Thanks to. And if the order is created directly in CRM? Is it possible to completely turn off notifications with such actions?
10.11.2020, 10:28
Original comment available on version: ru
Roman wrote:
Is it possible to completely turn off notifications with such actions?
if you need to completely disable notifications in this BP - only by disabling actions at the stages, if only under certain conditions - you need to set this condition, for example, through some additional process field like "Send notification" Yes / no, which you can fill in when creating an order
10.11.2020, 10:32
Original comment available on version: ru
Mulach Marina Anatolievna
Employee wrote:
Roman wrote:
Is it possible to completely turn off notifications with such actions?
if you need to completely disable notifications in this BP - only by disabling actions at the stages, if only under certain conditions - you need to set this condition, for example, through some additional process field like "Send notification" Yes / no, which you can fill in when creating an order
Thank you for your help. How can I create an additional process field for an order? I can not understand
12.11.2020, 09:07
Original comment available on version: ru
Roman wrote:
How can I create an additional process field for an order?
here you can create a new field - /admin/shop/orderfield/ - https://prnt.sc/vht4ch
12.11.2020, 09:27
Original comment available on version: ru
Thanks to. But how now to add this item to the order creation section? /admin/customorder/order/add/
12.11.2020, 10:15
Original comment available on version: ru
the field will be available for output in the universal block
12.11.2020, 10:17
Original comment available on version: ru
Yes. They did it there. But if we allow, we make the field "Order in the store: yes / no"
And you need to make it possible to display this method on the page /admin/customorder/order/add/
So that we can indicate data in a letter for the manager
How it is better to implement it?
Last question on this topic :)
And you need to make it possible to display this method on the page /admin/customorder/order/add/
So that we can indicate data in a letter for the manager
How it is better to implement it?
Last question on this topic :)
12.11.2020, 10:33
Original comment available on version: ru
Roman wrote:
And you need to make it possible to display this method on the page /admin/customorder/order/add/
add this field to the order adding form - https://prnt.sc/vhuej and choose which fields to display when adding an order - https://prnt.sc/vhue95
12.11.2020, 10:37
Original comment available on version: ru
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