The process goes into step 1 twice
After the update, we began to notice that some orders can go to the same stage of the process 2 times
For example
https://vzuto.crm-onebox.com/admin/customorder/droperi/143650/edit/
This is 1 business process and there is only 1 such stage in it
http://i.imgur.com/0obZGcv.png
But at the same time, the task was able to go to stage 1 twice, while the transition difference was 30 seconds.
What it is ? How to fix or avoid it?
It’s just that at these stages there are automation actions for booking, sending notifications, etc., such transitions entail a bunch of errors in the work of staff
Original question is available on version: ru
For example
https://vzuto.crm-onebox.com/admin/customorder/droperi/143650/edit/
This is 1 business process and there is only 1 such stage in it
http://i.imgur.com/0obZGcv.png
But at the same time, the task was able to go to stage 1 twice, while the transition difference was 30 seconds.
What it is ? How to fix or avoid it?
It’s just that at these stages there are automation actions for booking, sending notifications, etc., such transitions entail a bunch of errors in the work of staff
Answers:
Hello, this can happen when you press the button to go to the stage 2 times in a row at the same second and the requests to the box go parallel to each other. If you show how you do it, we can make it impossible for you to submit 2 forms in parallel
06.10.2020, 10:38
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Hello, this can happen when you press the button to go to the stage 2 times in a row at the same second and the requests to the box go parallel to each other. If you show how you do it, we can make it impossible for you to submit 2 forms in parallel
note that the transition was not executed at the same second http://i.imgur.com/ZQ6ATpE.png
06.10.2020, 12:49
Original comment available on version: ru
Pay attention to the properties of the servers to process the same requests for different times and do not write me more comments like this. Thank you.
06.10.2020, 13:33
Original comment available on version: ru
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