PDF files are not generated
Нужно иметь возможность работы с PDF-файлами?
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An error "Error
Failed to load PDF document."
You can get a file through the print button and when saving in PDF format, but files are not automatically generated and clients do not leave.
Original question is available on version: ru
Failed to load PDF document."
You can get a file through the print button and when saving in PDF format, but files are not automatically generated and clients do not leave.
Answers:
Hello, it is impossible to solve any of your problems without knowing:
1. Links to the box where the problem is
2. An example of how to see this problem yourself (a link to an action and an example of a process where it does not work that way, for example)
Write it right in the comments. Thank you.
1. Links to the box where the problem is
2. An example of how to see this problem yourself (a link to an action and an example of a process where it does not work that way, for example)
Write it right in the comments. Thank you.
01.09.2020, 10:07
Original comment available on version: ru
https://crm.infosaver.ru/admin/document/67836/control/ is a link to the generated documents, and by pressing the PDF button an error began to occur. Accordingly, in action, where to send an invoice to the client's email address - the file is not generated or sent.
01.09.2020, 11:47
Original comment available on version: ru
The error is due to the fact that we cannot generate a pdf file using wkhtmltopdf
when entering the command in the console:
wkhtmltopdf /var/WWW/crminfosaverpro/web1/web//media/tmp/67836.html /var/WWW/crminfosaverpro/web1/web//media/document/67836.pdf
we get an error
wkhtmltopdf: cannot connect to X server
to avoid errors, you need to update wkhtmltopdf on the server to a newer version. This can be done by your system administrator or by yourself having root access to the server. I don't have them unfortunately.
when entering the command in the console:
wkhtmltopdf /var/WWW/crminfosaverpro/web1/web//media/tmp/67836.html /var/WWW/crminfosaverpro/web1/web//media/document/67836.pdf
we get an error
wkhtmltopdf: cannot connect to X server
to avoid errors, you need to update wkhtmltopdf on the server to a newer version. This can be done by your system administrator or by yourself having root access to the server. I don't have them unfortunately.
01.09.2020, 12:09
Original comment available on version: ru
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