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OS - action Create process to supplier does not work

Here it is configured
https://multiform.crm-onebox.com/admin/shop/workflowstatus/96/action/new/
here is the task from under which you need to start the process of the supplier
https://multiform.crm-onebox.com/4361/
the goods of the process have a supplier in the cards
the supplier has a contact person
the goods have a supplier selected (screen 872)
the supplier has a business process (screenshot 873)
when switching to the Order to supplier status, a purchase task is not created
there are checkboxes in the action settings (screenshot 874)
pliz tell me where to dig?
Original question is available on version: ru

Answers:

Суханицкий Андрей OneBox CORP
OneBox Corp - Интегратор
Personal license
It is not visible on the screen, in action you have a checkmark "Create an order to the supplier", is it a radio box (one of the first settings)?
06.10.2021, 23:04
One Bogs - One Genius Original comment available on version: ru

Легеза Вячеслав Валерианович iCOLOR OneBox
ФОП Легеза Вячеслав Валерианович
Personal license

Sukhanitsky Andrey
Integrator
Integrator CRM wrote:
It is not visible on the screen, in action you have a checkmark "Create an order to the supplier", is it a radio box (one of the first settings)?

yes of course worth it
06.10.2021, 23:31
Original comment available on version: ru

a new one was not created, because found and added to an existing order to the supplier https://multiform.crm-onebox.com/4359/
in order to create separate orders to the supplier, you must check the box "Create separate business processes to the supplier"
07.10.2021, 11:02
Original comment available on version: ru

Легеза Вячеслав Валерианович iCOLOR OneBox
ФОП Легеза Вячеслав Валерианович
Personal license

Maria
OneBox production
Employee wrote:
a new one was not created, because found and added to an existing order to the supplier https://multiform.crm-onebox.com/4359/
in order to create separate orders to the supplier, you must check the box "Create separate business processes to the supplier"

when this checkbox is checked, a separate purchase task is created for each product
but it is necessary that only one be created and in it all the goods from the order
with a tick: Create separate orders to the supplier for each customer order
doesn't help the situation
https://multiform.crm-onebox.com/4379/
Here is the task on which I tested different combinations of checkboxes in the settings for this action
07.10.2021, 14:33
Original comment available on version: ru

Легеза Вячеслав Валерианович iCOLOR OneBox
ФОП Легеза Вячеслав Валерианович
Personal license

Maria
OneBox production
Employee wrote:
a new one was not created, because found and added to an existing order to the supplier https://multiform.crm-onebox.com/4359/
in order to create separate orders to the supplier, you must check the box "Create separate business processes to the supplier"

Masha, this helped to start the tasks, but the checkmark works so that each product has its own task.
That is, if we have three products, then three tasks.
And it is necessary that all products of the order (they are all from the same supplier) fall into one task.
08.10.2021, 11:12
Original comment available on version: ru

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