Sending emails from different emails
Each employee has 2 emails
It is necessary to refine the action for sending letters from 2 different emails (Ukrainian and Russian)
When sending from BP Ukr - one email
When sending from BP rus - second email
Those. 2 different BPs - 2 different emails to send
Original question is available on version: ru
It is necessary to refine the action for sending letters from 2 different emails (Ukrainian and Russian)
When sending from BP Ukr - one email
When sending from BP rus - second email
Those. 2 different BPs - 2 different emails to send
Answers:
And how to determine which mail for which BP?
23.09.2021, 17:15
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
And how to determine which mail for which BP?
Well, if we work in BP "a", then we send from mail "a"
If we work in BP "b", then we send it from mail "b"
23.09.2021, 20:19
Original comment available on version: ru
Well, if we work in BP "a", then we send from mail "a"
If we work in BP "b", then we send it from mail "b"
How will it be determined in the context of an employee that certain mail belongs to a certain BP?
Try to show with an example
24.09.2021, 16:51
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
Well, if we work in BP "a", then we send from mail "a"
If we work in BP "b", then we send it from mail "b"
How will it be determined in the context of an employee that certain mail belongs to a certain BP?
Try to show with an example
For example, if an employee works in BP "a" - then sending letters is stationary from the mail, which is indicated in the additional field "mail 1"
And if it works in BP "b" - then sending from mail 2, which is indicated in the additional field "mail 2"
27.09.2021, 14:27
Original comment available on version: ru
For example, if an employee works in BP "a" - then sending letters is stationary from the mail, which is indicated in the additional field "mail 1"
And if it works in BP "b" - then sending from mail 2, which is indicated in the additional field "mail 2"
You can modify the setting into the universal action "Send notification by Email" to take the sender's mail from the responsible employee of the process (which is selected in the "Send a letter to the client:" setting with the choice of responsible / author / client manager) from the specified additional contact field. And then you can specify different additional contact fields in different BPs. This modification will take 1 hour.
27.09.2021, 16:37
Original comment available on version: ru
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