Subprocesses

Question

Good day!
Product subprocesses in orders are no longer created
Have there been any updates to the box or what could be the problem?

Тиндик Максим Вадимович · Answer

Good afternoon
Unfortunately, your description doesn't make the problem clear.
Please provide an example of the process and settings that can be used to check for the problem.

Юркевич Олександр Ігорович · Answer

When moving to a stage, a subprocess must be created
[file]23806[/file]
Everything worked before, no changes were made.
[file]23806[/file]
There are several such business processes and they all stopped working.
[file]23806[/file]
https://crm.ypi.com.ua/admin/shop/workflowstatus/826/action/new/
[file]23806[/file]

[file]23806[/file]

Юркевич Олександр Ігорович · Answer

Maksym Vadimovich Tyndyk
OneBox production wrote:
Good afternoon
Unfortunately, your description doesn't make the problem clear.
Please provide an example of the process and settings that can be used to check for the problem.

Do you need more information?

Тиндик Максим Вадимович · Answer

Yurkevich Oleksandr Igorovych wrote:
Do you need more information?

it would not be bad to have an example of a test process where an error occurs

Юркевич Олександр Ігорович · Answer

Maksym Vadimovich Tyndyk
OneBox production wrote:

Yurkevich Oleksandr Igorovych wrote:
Do you need more information?

it would not be bad to have an example of a test process where an error occurs

How do you properly reset it?

Тиндик Максим Вадимович · Answer

Yurkevich Oleksandr Igorovych wrote:
How do you properly reset it?

link to this topic

Юркевич Олександр Ігорович · Answer

Business process - https://crm.ypi.com.ua/app/workflow/47/constructor/
At the Focus Tariff stage, the Focus Tariff subprocess must be created - https://crm.ypi.com.ua/app/workflow/31/constructor/
At the Register starter package stage, a Register starter package subprocess should be created - https://crm.ypi.com.ua/app/workflow/25/constructor/
Everything worked before, no one made any changes and they stopped working on their own

Тиндик Максим Вадимович · Answer

Can you now switch a specific process to the specified stage and check the created subprocess?
Because I'm trying here https://crm.ypi.com.ua/220020/ through a test procedure on click - everything created https://crm.ypi.com.ua/220028/ , so I'm not sure that there is a problem at the moment

Юркевич Олександр Ігорович · Answer

Maksym Vadimovich Tyndyk
OneBox production wrote:
Can you now switch a specific process to the specified stage and check the created subprocess?
Because I'm trying here https://crm.ypi.com.ua/220020/ through a test procedure on click - everything created https://crm.ypi.com.ua/220028/ , so I'm not sure that there is a problem at the moment

everything is working now. Thank you
Why might it not work?
several processes that did not work
https://crm.ypi.com.ua/220003/
https://crm.ypi.com.ua/219998/

Тиндик Максим Вадимович · Answer

Yurkevich Oleksandr Igorovych wrote:
Why might it not work?

maybe there was a mistake that has already been fixed

Subprocesses

Answers:

Thanks for your choice.