Settings in Universal Product Import (xml/json) are lost
Hello. Yesterday I added products through the Universal Product Import (xml/json) action, everything was added. Today I went to check the box so that products would only be updated, checked it and saved it. After a while I log in, but the settings are not in action, and this is not the first time. It happens. There are several more empty actions https://prnt.sc/EnDdikouuXVl if you delete them, then the filled actions are also deleted. help me please
Original question is available on version: ru
Answers:
Good afternoon.
Please indicate the algorithm of actions that you do to repeat the problem - is it necessary that the action be specified in both minute and hourly automations in the same order and keep the action open or closed or what?
Please indicate the algorithm of actions that you do to repeat the problem - is it necessary that the action be specified in both minute and hourly automations in the same order and keep the action open or closed or what?
19.02.2024, 10:46
Original comment available on version: ru
The problem is floating. I can edit something in action a bunch of times, then save it and everything is ok. And sometimes I change the fields, save and all the settings are lost.
I didn’t add anything to the minute actions, only to the hourly ones. It just appeared there.
Is it possible to somehow see from the logs what exactly happened?
I didn’t add anything to the minute actions, only to the hourly ones. It just appeared there.
Is it possible to somehow see from the logs what exactly happened?
19.02.2024, 10:56
Original comment available on version: ru
The last steps I performed were to check the box “Do not create new products, only update existing ones”, “If a product was not found, add to product linking (instead of creating new ones)”, “Add a report to the history of downloading supplier price lists”.
For some reason they were preserved, but everything was lost
The action that went wrong was named like this: https://prnt.sc/O_sLY0gewzrz
For some reason they were preserved, but everything was lost
The action that went wrong was named like this: https://prnt.sc/O_sLY0gewzrz
19.02.2024, 11:11
Original comment available on version: ru
Good afternoon.
As far as I know, the problem has already been fixed.
Please check if you can repeat this.
As far as I know, the problem has already been fixed.
Please check if you can repeat this.
27.06.2024, 16:36
Original comment available on version: ru
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