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Triggering of procedures when linking a payment to a process

Congratulations!
For example, the process https://crm.tryalia.com.ua/5074/
There is a procedure https://crm.tryalia.com.ua/app/workflow/22/procedure/125/
Fixed to work when editing a process.
The procedure does not work when a payment is attached to the process. For example, we link a payment to a process through the "Payments and cash register" application, or we transfer an expected payment to an active one through the "Expected payments" application.
Why does the system not recognize the payment link as a process edit?
What can be done to make the procedures work when we bind the payment?
Can one payment be tied to two processes at once?
Original question is available on version: ua

Answers:

Good afternoon.

tryalia wrote:
Why doesn’t the system recognize the payment link as an adjustment to the process?

because this is editing a payment and not a process.

tryalia wrote:
What can you do to complete procedures if payment is required?

It is possible, in the form of a separate type of procedure “editing the payment process”, or you can make a setting to pull the procedure for updating the process if the payment process changes. It will take 2 hours. Bill?

tryalia wrote:
Is it possible to link one payment to two processes?

no, to do this you can split the payment into 2 and link its different parts to different processes.
15.09.2023, 19:37
Original comment available on version: ru

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