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A procurement subtask is not issued, in other tasks the action works: Create a process for the supplier

Here is a task for sale https://invafishki.1b.app/292420/
We switched to the status of Purchasing, but the purchase task was not created, although there was a small one.
It seems very likely that the problem is only with this task, because in others everything is OK and works.
We use the action: Create a process for the supplier
The goods have a registered supplier.
The supplier has a business process.
Please help, what could be wrong?
Original question is available on version: ua Вячеслав Легеза

Answers:

Сусяк Ігор
Integrator.com.ua
Personal license
Hello Vyacheslav,
the functionality was actually written a long time ago, so it works well.
please check in great detail whether everything is there as you said, especially as a configured action - there should be no additional conditions (or if there are - then check whether they occurred in the process.
I also remind you that if there is already an open process for the supplier, then the goods are added to this process, not to a new one.
31.05.2023, 16:23
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
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Ihor Susiak

The integrator wrote:

the functionality was actually written a long time ago, so it works well.



exactly :)

I say that the solution works stably, I have been using it for a long time



Ihor Susiak

The integrator wrote:

Please check in great detail whether everything is as you said



everything as I wrote

I am attaching the screenshots with the product card and the supplier card



Ihor Susiak

The integrator wrote:

if there is already an open process for the supplier, then the goods are added to this process and not to the new one



There is no open process for this vendor

Here are the settings in action (the last two screens), which works for all other tasks, but does not work for the current one
31.05.2023, 18:08
Вячеслав Легеза Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
Something is wrong then in the action setting - try to remove all the ticks directly and do not specify the PSU in the action, let it take from the supplier's settings.
01.06.2023, 10:29
Original comment available on version: ua

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