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No chat leads are generated

There is minute-by-minute automation
https://sambag.crm-onebox.com/app/automatization/minute/edit/ Turn a viber message into a business process
It is configured so that chats from Weber are frozen.
Everything worked for a long time, now it does not work - there are chats, but leads are created very rarely. No changes were made to this automation
Original question is available on version: ua

Answers:

https://sambag.crm-onebox.com/48930/ here is the process for the last 2 posts
According to other messages, it often knocks out an error due to the procedure https://sambag.crm-onebox.com/app/workflow/2/procedure/7/. Remove the last action there, most likely an error because of it.
05.05.2023, 16:42
Original comment available on version: ru

Самохович Олександр
Sambag
Leave a message in this thread and the user's contacts will be shown to you
I don't quite understand what you are talking about
here is viber message, https://sambag.crm-onebox.com/app/viber/
For example, a message from Vasyl Svidryk - there is no business process in the leads for messages from this user https://sambag.crm-onebox.com/app/workflowtype-lead/
05.05.2023, 17:18
Original comment available on version: ua

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