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0 replies
Personal license
14.08.2023, 14:40
No internal employee number in event
Good afternoon On the portal https://vnzr.1b.app/app/event/ Calls come to events with phone numbers on both sides, and it is not clear which of the...
2 answer
07.02.2023, 10:21
Distribution of calls to the responsible manager
How to properly set up forwarding to a webhook so that calls go to responsible managers in boxing?
1 answer
31.03.2022, 21:22
Ringostat calls
Connected the integration https://gps-khm.1b.app/app/ringostat-new/settings/ Documentation for which I configured https://help.ringostat.com/knowle...
2 answer
08.11.2021, 18:14
Doesn't detect call source from Ringostat
Greetings! We have Ringostat telephony installed, and when calling the event source, the field that was transmitted by Ringostat utm_source is reco...
1 answer
06.09.2021, 11:57
OneBoxOS. The process from the pop-up window is not created.
In the settings of the pop-up window there is such a block (Fig. 1) The process from the pop-up window is not created, but jumps to the preliminar...
2 answer
06.09.2021, 11:52
OneBoxOS. The save button is selected sometimes as a string
In the ringostat, when trying to make a call, the "make a call" button is sometimes not pressed, but falls through and becomes like a str...
3 answer
26.08.2021, 14:57
OS. No popup on calls
Here is the manager http://crm.osd.ua/app/contact/4306/ the ringostat login baldinelliua_151 is tied to it In the previous version, the pop-up wind...
14 replies
04.08.2021, 11:49
Assigning a client to a certain Ringostat manager
Help set up pinning a contact. For example, at the first call, the client gets to the sales managers. When calling again, the client is assigned to...
1 answer
23.04.2021, 11:11
Telephony RingoStat - calls to CRM are not recorded
https://crm-onebox.com/en/support/telephony/8199-telefoniya-ringostat---ne-zapis... - please answer the questions!!!! And then...
10 replies
14.04.2021, 11:17
Telephony RingoStat - calls to CRM are not recorded
Calls to the CRM are not recorded, they are not displayed in events

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