Settings in Universal Product Import (xml/json) are lost
Hello. Yesterday I added products through the Universal Product Import (xml/json) action, everything was added. Today I went to check the box so th...
2 answer
04.06.2024, 08:47
Good day! Is it possible to record the click id from the advertisement in the additional field?
Update onebox
Good afternoon. Tell me how can I update my onebox system, it is located on our server, after purchasing it we didn’t really use it, I saw that new...
Make the additional payment field mandatory
Is there a way to make the additional payment field in the add/edit window mandatory?
The workflow is broken! Tracking is not tightened, stages are not switched
The box does not show the status of the parcel, the order https://sambag.crm-onebox.com/78721/, although the tracking on the Ukrainian Post website...
Phone auto-formatting settings
Good afternoon Tell me how to add “+” before the phone number code in the “Phone auto-formatting settings” section? The task is to transmit the p...
How to update the Omniva delivery service api
Good afternoon The Omniva delivery service has updated the API. Now the box no longer generates stickers. We need to update the omniva API in onebo...
A problem with displaying sent emails from email
When sending a letter to the client's e-mail not from OneBox, but from the connected mail, several copies of this letter are displayed in the clien...
Sending incoming messages to a third-party API via webhooks
Good day! I would like to know if there is a technical possibility to send all incoming messages with a webhook to a third-party API? Also, is it p...
External ID and product url are not loaded into the Proma box
Hello. Automation is set up once a day PromUA / Product import. Recently, I can’t say exactly when it started, but the External ID and url of the p...
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