Login
Someone third-party blocked the logins on 01-02-2021 at 14-36, before that everything was ok, who to contact?
Original question is available on version: ru
Answers:
Kurchinsky Sergey
Client wrote:
Someone third-party blocked the logins on 01-02-2021 at 14-36, before that everything was ok, who to contact?
Please restore access
01.02.2021, 15:13
Original comment available on version: ru
Good afternoon.
On the entire server, the database server "fell".
Therefore, it was impossible to log in.
Now works.
The system is on your server, so you yourself must monitor the services on the server.
On the entire server, the database server "fell".
Therefore, it was impossible to log in.
Now works.
The system is on your server, so you yourself must monitor the services on the server.
01.02.2021, 16:33
Original comment available on version: ru
Tasun Sergey Vladimirovich
Employee wrote:
Good afternoon.
On the entire server, the database server "fell".
Therefore, it was impossible to log in.
Now works.
The system is on your server, so you yourself must monitor the services on the server.
In the history of calls to technical support over the past week, there are about 10 similar calls, did they all fall at the same time?
Moreover, your company personally recommended the VPS service provider to us. At the same time, the service provider drew our attention to the fact that the load on the server has increased recently, while we did not work during the lockdown and did not use boxing, the question is why, the database server fell if the last changes in the PSU, etc., we carried out in 2019.
02.02.2021, 11:56
Original comment available on version: ru
We have a forum where anyone can ask a question and can also answer a question.
On your server, where the system is located, the database server robot stopped for some reason.
For this reason, the system did not work for you.
The services installed on your server do not meet today's requirements for the system to work.
installed: php 5.4, mariadb 5.5
required : php 7, mariadb 10.2
To get an answer to the question "why, the database server crashed" you can analyze the system and possibly
find the answer to this question.
We do not support client servers.
On your server, where the system is located, the database server robot stopped for some reason.
For this reason, the system did not work for you.
The services installed on your server do not meet today's requirements for the system to work.
installed: php 5.4, mariadb 5.5
required : php 7, mariadb 10.2
To get an answer to the question "why, the database server crashed" you can analyze the system and possibly
find the answer to this question.
We do not support client servers.
02.02.2021, 16:51
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
