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The system does not search by part of the process name

Good afternoon!
When we form the name of the process,
add product serial numbers to it,
that are included in this process.
https://dom.bigclock.ru/admin/customorder/order/5142/edit/
This was done to simply search in the global search.
But faced with the problem that:
If the serial number comes with a letter, it does not search for it without a comma.

add a comma, great finds

and in this, as it were, an error in the work of the search,
How can it be corrected?
Moreover, when in the serial number
only numbers, it finds in different ways.
Without commas in the title, it is impossible to copy,
since we are taking the list of serial numbers from the process extra field,
into which the default action writes values separated by commas.
Original question is available on version: ru

Answers:

Hello, to fix this problem, you need to write product serials without commas in the process name. When writing a value with a comma, this value is also written with a comma in the search, since it is "one word".
If you can’t write without commas, I can modify the search to look for the values you need even without commas. Takes about 2 hours.
11.11.2020, 09:51
Original comment available on version: ru

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license

Bodyako Dmitry
Employee wrote:
Hello, to fix this problem, you need to write product serials without commas in the process name. When writing a value with a comma, this value is also written with a comma in the search, since it is "one word".
If you can’t write without commas, I can modify the search to look for the values you need even without commas. Takes about 2 hours.

but there is a setting in action,
which indicates that the values
written with commas
maybe just adjust the setting
actions to write by choice,
separated by comma or space
how is that a solution?
and no need to refine the search,
which is much more difficult to describe
Dima, pliz give an assessment of just such a refinement.
12.11.2020, 11:22
Вячеслав Легеза Original comment available on version: ru

yes, we can redo the action, it will take 1 hour
12.11.2020, 11:38
Original comment available on version: ru

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